Community Intelligence · WhatsApp-native · AI powered
See churn coming. Act before it happens.
Veratribe is the Community Intelligence Platform for subscription businesses. We read the signals operators already have, understand the brand context behind them, and activate the right action for each member — before disengagement turns into churn.
63%
Drop out within 3 months
96%
Leave within 12 months
US$ 260B
Global fitness market
60k
Gyms in Brazil · 75% SMBs
The problem
The real churn problem isn't cancellation. It's silent disengagement.
ERPs see payment and access.
They operate the gym, not the relationship.
CRMs see leads and campaigns.
They manage acquisition, not loyalty.
No system owns the relationship before cancellation.
Churn starts as a behavior problem — today it's treated as an administrative event.
The solution
The intelligence layer that transforms gym data into relationships with members.
Detect
Reads behavioral signals across attendance, bookings, payments, and engagement.
Understand
Combines member context, brand tone, and business rules to know what changed and why.
Act
Triggers the right intervention — WhatsApp, instructor alert, community actions, offers.
Learn
Tracks the response, updates the member profile, and improves the next retention action.
Yesterday, the gym was the product. Today, the community around it is.
Join the first operators redesigning retention with Veratribe.
Talk to the team